DREA BASAA products are made of natural and high-quality leather materials. Small spots/scars/thick textures/wrinkles on the leather surface are all characteristics of the first layer of cowhide, which cannot be completely avoided and are not a quality problem.
After you have received the goods, if you are not satisfied, we accept returns for no reason within 14 days, the return notes are as follows: Returned items must be undamaged, undamaged and with original labels, dust bags and packaging. Items lost or damaged during return will not be compensated. You are responsible for any shipping charges.
We are happy to replace any product at full price, undamaged and unused within 14 days of receiving your purchase. Please email us before attaching your order number. Be sure to provide your name, email address so we can contact you if needed. If you want an exchange, it can be done within 14 days of delivery. Please contact us via email: email@example.com so that we can guarantee the product is in stock. Return shipping is your responsibility.
If you find that the bag is defective or damaged during transportation after receiving the bag, please take a photo and contact us at the first time by email: firstname.lastname@example.org